Help Center

FaisaNet

Engineered to make your Internet Banking a pleasure. No matter what your banking operation demands FaisaNet is with the right set of tools to make your life easier.

Faster. Easier.More Secure

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Responsive Design

Designed to work equally well on your computer and mobile devices. You can get your banking done anywhere you stand truly.

Even more secure

You can enable 2FA for login. And also enable Authenticator Apps for 2FA. We recommend using Microsoft Authenticator

Flexible Authorisation Matrix

Now you can setup your own authorisation matrix to suite your business needs. More layers or easy access is entirely yours to decide

Built in Support

Now you can chat with our CustomerCare Agents right from FaisaNet and get support conveniently. Because you are signed in we can help you much faster

Privacy Mode

Safe guard your balances from prying eyes. With Privacy mode enabled your balances will be masked till you click on it actively.

Multiple Profiles

Use a single login to access all your profiles. Simply switch between the profiles to operate the accounts linked to those.

Create the authorisation and access matrix that works for your business.

The most important page for you is the first page that you see. Set the landing page of your preference.

The quick dashboard is designed to give you a quick overview of your accounts.

You can view your payment gateway reports directly without the needs to login to other portals.

You can now assign Token Apps such as Microsoft Authenticator to get your tokens.

You can now submit your TT request and upload the required documents all in one place for a quick and seamless service

Stay safe from prying eyes by enabling privacy mode which hides your balances until you click on them

With even more power, the search engine within FaisaNet can pull out almost anything you need.

One stop Action Center to help curate all items that require your attention and show you the history.

To make it even more secure enable 2FA for login which will force users to submit an OTP even to login.

Give your eyes a well deserved rest with Dark Mode.

FaisaNet works with mobiles, tablets and computer screens just as well. Do you banking while on the go without any compromise on functionality.

Manage your contacts and beneficiaries easily

You can now self-register for FaisaNet and FaisaMobile at the same time

With a single login switch between the profiles to access the various accounts that matter to you

Related Downloads

Faisanet FaisaNet Application Form -individual
Faisanet FaisaNet Application Form - Non-individual
Faisanet FaisaNet Application Form - Non-individual User
All Downloads

Frequently Asked Questions

If you would like to cancel a transaction, kindly please forward us a message from FaisaNet requesting to cancel the transaction with a screenshot of the transfer slip with the reason stated. 

Or  

Send a message with the following details 

  • Transaction date 

  • Amount 

  • Reference Number 

  • Reason to cancel the transaction 

You may take bank statements by logging in to FaisaNet.

Follow these steps below once logged in. 

  • Accounts > Select account number > Choose the preferred date (From- To) 

To link kids account with your personal account, you are required to submit the account linking forms to the nearest branch or via ApplyNow portal.  You can download the relevant form from the link below

https://mib.solidtree.net/downloads/e-banking

If you would like to change your OTP method to Authenticator App, you may login to internet banking via browser and follow the below steps.  

  • Personal profile > Select your preferred channel to receive OTP > Authenticator App. 

  • Once you choose authenticator app, we will send you an email with activation details. 

  • Afterwards, you may download an Authenticator app from the appropriate store and activate it using the given information. 

The login page on FaisaNet will allow you to reset your password on your own. If you have trouble resetting by yourself, please contact our agents who will assist you in resetting your password. 

Get in touch with us so we can help you retrieve your credentials. The easiest way is through chat or send a request through email and we will contact you.

You can fill the FaisaNet User application form and submit via our apply now portal or to any of our branch and distribution centre. 

You can add the profile to your FaisaNet account. Once the profile has been added, you can simply switch and operate the accounts as desired. 

You can add the profile of your children’s account to your FaisaNet account. Once the profile has been added, you can simply switch between profiles and operate the accounts as desired. 

You can enjoy up to MVR 200,000 as a transaction limit per day. If your transaction limit has been set lower than MVR 200,000 and wish to change, please submit a request via the messaging platform on FaisaNet. Our agents will assist you to change it based on your requirement. 

You can choose between SMS, and an Authenticator Application. We recommend choosing Microsoft authenticator application to ensure the highest level of security.

Yes, it does. You will need an OTP to perform transactions and login. 

Your account number, passphrase, email address and phone number. If you require any assistance in obtaining the information, please get in touch with one of our customer care agents.

You can apply from the ApplyNow portal or submit an application form at one of our branch and distribution centres. You can also self-register after downloading the FaisaMobile Application from the relevant store. 

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